Terms & Conditions

1. Definitions

In these terms, the following words have the following meanings:

• "Heirthread", "we", "us", "our" — Heirthread, 316 Thanon Sukhumvit, Na Kluea, Bang Lamung, Chonburi 20150, Thailand.
• "You", "User" — any individual or household contacting or engaging Heirthread for services.
• "Services" — Family Meeting Facilitation, Records Digitisation & Archiving, and Estate Organisation Workshops offered by Heirthread.
• "Agreement" — these Terms & Conditions together with any written service engagement you enter into with us.
• "Content" — documents, materials, and records that you share with us in connection with a service.

2. Acceptance of Terms

By making an enquiry, booking a session, or engaging Heirthread for any service, you confirm that:

• You are at least 18 years old or have the consent of a legal guardian.
• You have the legal capacity to enter into an agreement.
• You have read and agree to these terms.

If you are acting on behalf of a family group or estate, you confirm that you have the authority to do so.

3. Our Services

Heirthread offers three core services, each described briefly below:

• Family Meeting Facilitation (฿3,400) — A neutral facilitator supports relatives in having a calm, structured conversation about shared plans. Sessions are informal and non-binding.
• Records Digitisation & Archiving (฿11,000) — We scan and archive family documents into an ordered, searchable set that you retain full control of. Physical originals are returned to you at the end of the process.
• Estate Organisation Workshops (฿28,500) — Informational group workshops covering how to gather, arrange, and clearly document personal records and wishes. These sessions are educational in nature.

All services are provided in good faith as organisational and informational support. They do not constitute legal, financial, or professional advice of any regulated kind. You should consult qualified professionals for decisions in those areas.

Service availability is subject to scheduling and confirmation. We reserve the right to modify or withdraw a service offering with reasonable notice.

4. Your Responsibilities

When using our services, you agree to:

• Provide accurate and complete information when making an enquiry or booking.
• Engage respectfully with Heirthread staff and, where applicable, with other participants in facilitated sessions.
• Ensure that any documents or records you submit for digitisation are yours to share with us.
• Not use our services for any purpose that is unlawful or contrary to these terms.
• Keep your contact details up to date so we can reach you about your service.

5. Intellectual Property

All content on this website — including text, structure, and design — belongs to Heirthread or is used with permission. You may not copy, reproduce, or distribute any part of it without our written consent.

Any documents or materials you provide to us remain your property at all times. We do not claim any rights over your personal records or family documents. Digital copies created during a digitisation engagement are provided to you and are not retained by us beyond the agreed period.

Workshop materials and handouts prepared by Heirthread remain our property; you may use them for personal reference but not for commercial reproduction or distribution.

6. Payment Terms

Prices are listed in Thai Baht (฿) and are inclusive of any applicable taxes unless stated otherwise. Current prices are:

• Family Meeting Facilitation — ฿3,400
• Records Digitisation & Archiving — ฿11,000
• Estate Organisation Workshops — ฿28,500

Payment is due as agreed at the time of booking. We will confirm payment methods and timing in writing before your service begins. Prices may be revised with reasonable notice for future engagements.

If you need to reschedule or withdraw from a booked service, please contact us as soon as possible. Refund or credit arrangements, where applicable, will be discussed on a case-by-case basis in accordance with fair practice.

7. Disclaimers

Our services are provided as organisational and informational support. We make no representation that the information or facilitation we provide will lead to any particular outcome in family, legal, or financial matters.

Heirthread does not hold itself out as offering legal, financial, medical, or any other regulated professional service. Nothing in our services constitutes professional advice in those areas. You remain responsible for seeking appropriate qualified advice where needed.

While we take reasonable care with the documents entrusted to us, we cannot accept responsibility for pre-existing damage or deterioration of physical records.

8. Limitation of Liability

To the fullest extent permitted by Thai law, Heirthread's total liability for any claim arising out of or connected to our services will not exceed the amount you paid for the specific service giving rise to the claim.

We are not liable for indirect, consequential, or incidental losses, including loss of data beyond what can be restored from your physical originals, or outcomes arising from decisions you make following a facilitation session or workshop.

Nothing in these terms limits liability for matters where Thai law does not permit such limitation.

9. Termination

You may withdraw from a service engagement by contacting us in writing. Heirthread may decline or discontinue a service engagement if, in our reasonable view, doing so is necessary due to conduct that disrupts the service or places others at discomfort.

Upon termination or completion of a service, we will return any physical documents in our care and delete or transfer digital files as agreed. Provisions relating to intellectual property, payment, and limitation of liability survive termination.

10. Dispute Resolution

These terms are governed by the laws of Thailand. In the event of a dispute, we encourage you to contact us first to seek a resolution informally. We will make reasonable efforts to address concerns promptly and fairly.

If an informal resolution is not reached, disputes may be referred to the courts of Chonburi Province, Thailand, which shall have jurisdiction.

11. General Provisions

• Entire agreement — These terms, together with any written engagement letter, form the complete agreement between you and Heirthread.
• Severability — If any part of these terms is found to be unenforceable, the remaining parts continue in full effect.
• Waiver — Failure to enforce any provision does not constitute a waiver of the right to do so in future.
• Assignment — You may not transfer your rights under these terms to another person without our written consent.
• Notices — Formal notices should be sent to us at the address or email listed below.

12. Changes to These Terms

We may update these terms from time to time. The "Last Updated" date at the top of this page will reflect any changes. For new service engagements, the version of the terms in place at the time of booking will apply. We encourage you to review this page periodically.

13. Contact

For questions about these terms, please reach us at:

• Email: [email protected]
• Address: 316 Thanon Sukhumvit, Na Kluea, Bang Lamung, Chonburi 20150, Thailand
• Phone: +66 38 415 7263